top of page

Returns & Refund Policy

It's True Elegance

If for any reason you are not happy with your purchase contact rigginsshirley@gmail.com after 5 days of receiving your order to initiate a return. After the 5 days no returns or exchanges will be accepted. Returned items must be unworn, package not open with original tags. Clearance items, sale items are not returnable. The criteria must be accepted. Refunds will only be accepted if all of the criteria are met. If your package arrives damaged you must contact us within 4 days of delivery and your carrier. Proof of the damage package will have to be approved by customer service. Packages will be delivered by UPS. The delivery time will depend on UPS.

bottom of page